1800 299 452Book my free callNDIS Registration, Handled End to End
We are on the call with you on audit day, and we stay engaged after your certificate.
We prepare your policies, lodge your application with the NDIS Commission and get you audit-ready. One consultant from start to certificate. Fixed fee, quoted before you commit.
- 100+ providers registered
- Fixed fee, quoted upfront
- NDIS, aged care and ISO under one roof
- Australian team, Sydney based
Book your free 15-minute call
No obligation. We will confirm your registration groups, timeline and cost.
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Providers we work with
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Most providers don't fail registration. They stall.
The NDIS Commission does not rubber-stamp applications. It asks you to demonstrate, in documented form, that your governance, risk management, incident handling, complaints process and service delivery all meet the NDIS Practice Standards.
That is where applications stop moving. Not at the form, at the evidence behind it.
The providers who get stuck are rarely the ones doing bad work. They are the ones who submitted an NDIS registration application, received a request for further information they did not know how to answer, and then lost three months to back and forth while their business waited.
You do not know which registration groups you need.
Pick wrong and you either pay for an audit scope you do not need, or discover mid-audit that you cannot deliver the service you built the business around.
Your policies are generic.
Downloaded templates that do not describe how your organisation actually operates get picked apart at audit, because auditors ask staff to explain the policy.
You do not know whether you need verification or certification.
The difference determines your audit cost, your timeline and how much preparation you need.
Nobody told you what happens after approval.
Mid-term audit, renewal, group variations. The obligations do not stop when the certificate arrives.
What we do for you
Everything between deciding to register and holding your certificate of registration.
- Registration group scoping
- We work out exactly which registration groups match the services you intend to deliver, and which practice standard modules that triggers. This is the decision that sets your cost and timeline, and it is the one most providers get wrong.
- Policies and procedures, written for you
- A full documentation suite mapped to the NDIS Practice Standards and to your registration groups. Written around how your organisation actually works, not a template pack with your logo dropped on the cover. Includes the forms, registers and records your auditor will ask to see.
- Application management
- We prepare and lodge your application through the NDIS Commission portal, complete the self-assessment against the applicable practice standards, and manage requests for further information so your application keeps moving.
- Audit preparation
- We help you find and engage an Approved Quality Auditor, prepare your evidence, and brief you and your team on what will be asked. For certification providers that covers both the Stage 1 desktop review and the Stage 2 site audit.
- Non-conformity support
- If your audit returns non-conformities we help you close them out and respond, rather than leaving you to interpret an audit report on your own.
- After your certificate
- Mid-term audit preparation, NDIS registration renewal, and adding registration groups as you grow. Your compliance obligations run on a cycle. So does our support.
Which audit applies to you?
Your audit pathway depends on the supports you deliver, and it drives both your cost and your timeline. We confirm this on the first call before you spend anything.
| Pathway AVerification | Pathway BCertification | |
|---|---|---|
| Who | Lower-risk, lower-complexity supports | Higher-risk or more complex supports |
| Assessed against | Verification requirements | NDIS Practice Standards Core Module, plus supplementary modules for the supports you deliver |
| Audit format | Desktop review | Stage 1 desktop review, then a Stage 2 site audit with staff and participant interviews |
| Documentation load | Lighter | Substantially heavier |
| Typical preparation | Weeks | Months |
NOTE
Supplementary modules apply to higher-risk supports including high intensity daily personal activities, specialist behaviour support, early childhood supports, specialist support coordination and specialised disability accommodation. Each module you trigger adds to your audit scope.
How it works
01
Free 15-minute call
We confirm your registration groups, which audit pathway applies, a realistic timeline and the full cost. No obligation, and you leave the call knowing where you stand whether you work with us or not.
02
Scope and fixed fee
We put your scope and fee in writing before any work starts. One fee, no hourly billing, no surprises partway through.
03
Documentation build
We develop your policies, procedures, forms and registers against your registration groups and the applicable practice standards. You review, we revise, until it describes your organisation accurately.
04
Application and lodgement
We complete your self-assessment, prepare your supporting evidence and lodge with the NDIS Commission, then manage anything that comes back.
05
Audit
We help you engage an Approved Quality Auditor, prepare your evidence pack, and brief your team on what to expect. If non-conformities are raised, we help you close them.
Most registrations take three to six months from starting preparation to holding a certificate. Certification pathways with multiple registration groups take longer. Audit availability is the variable nobody controls, which is why we engage auditors early.
Evidence assembled before an auditor asks for it
Most of what an audit tests is not whether you do the work. It is whether you can show you did it, on the day you are asked. Our clients work from live registers rather than assembling a folder in the fortnight before an audit.
- Incidents and reportable incidents
- Complaints and feedback
- Worker screening expiry
- Training and competency
- Continuous improvement
Harrison O'Donoghue
Founder & Principal Consultant
What it costs
Your NDIS registration cost is fixed and quoted in writing before any work begins. It covers your documentation, application management and audit preparation.
We would rather you knew the full picture upfront than found out halfway through.
Audit fees are separate
They are paid directly to your Approved Quality Auditor, not to us, and they vary considerably based on your audit type, the number of registration groups in scope, your staff numbers and your sites. We help you get quotes from multiple approved auditors so you can compare properly, and we tell you the realistic NDIS audit cost range for your situation on the first call.
Our guarantee
If your audit returns non-conformities, we work with you to close them at no additional cost.
Why providers choose Provider Compliance as their NDIS consultant
One consultant, start to finish
You get a named NDIS compliance consultant who knows your business, not a ticketing queue and a different person each time. When your auditor asks a question at 4pm on a Thursday, you know exactly who to call.
NDIS, aged care and ISO under one roof
Most providers do not stay in one regulatory lane. If you expand into home care, or a government contract asks for ISO 9001, you are not starting again with a new consultant who has to learn your business from scratch. Same team, same context.
We stay after the certificate
Registration is the start of your obligations, not the end. Mid-term audit at around eighteen months. Renewal at three years. Group variations as you grow. We build your systems so they hold up across the whole cycle, not just long enough to pass one audit.
What providers say
- providers registered
- 100+
- Sydney based, Australia-wide
- All states
- from application to certificate
- 1 consultant
Andrew
Theo
Nour
Chontel
Ann
Alice
I recently spoke with Harrison from Provider Compliance regarding NDIS registration. While I’ve decided to put my registration on hold for the time being, I wanted to acknowledge how knowledgeable and professional Harrison was throughout the process. He was extremely helpful, easy to deal with and, importantly, never pushy. He took the time to explain everything clearly and provided excellent guidance. If I decide to go ahead with NDIS registration in the future, or have any further questions, Harrison will definitely be the person I speak to. I really appreciate his guidance, help and professionalism. Highly recommend Harrison and Provider Compliance.
Harrison from Provider Compliance has been absolutely amazing. We had been trying to complete our registration for over a year and a half with other consultants, and the experience had been incredibly frustrating. The process became such a nightmare that I was close to giving up altogether. Thankfully, we came across Harrison. His knowledge of the registration requirements and understanding of the application process have been outstanding. He explains everything clearly, knows exactly what is needed, and has made the process feel manageable again. I honestly cannot recommend Harrison highly enough. His professionalism, expertise, and support have made a huge difference to us.
Harrison from Provider Compliance has been absolutely exceptional throughout the preparation process for my external NDIS registration audit. He has been professional, knowledgeable and incredibly supportive every step of the way. What really stood out was his ability to guide me through the process in a way that felt manageable and reassuring. His experience and understanding of the NDIS registration requirements were very evident and nothing was ever too much trouble. If you are looking for a consultant to assist you through the NDIS registration and audit process, I would highly recommend Provider Compliance. Thank you again Harrison for all your support and guidance.
We had a fantastic experience with Provider Compliance. Harrison was knowledgeable, responsive and incredibly supportive throughout the NDIS registration and audit process. His clear guidance and attention to detail made everything much easier. We highly recommend Harrison and the Provider Compliance team.
Harrison provided outstanding support throughout our compliance process. He was knowledgeable, responsive, and made everything easy to understand, especially in areas that can often feel overwhelming. His guidance was clear, practical, and tailored to our situation, which gave us a lot of confidence moving forward. He was always professional, patient, and willing to answer questions in detail. I highly recommend Harrison to any provider needing support with NDIS compliance and audits.
Who this is for
We work with providers who intend to build something that lasts, rather than get a certificate as cheaply as possible.
New providers
Entering the scheme who want to become a registered NDIS provider properly the first time.
Expanding providers
Adding registration groups as they grow.
Renewal or mid-term audit
Approaching NDIS registration renewal or an eighteen-month mid-term audit.
Non-conformities raised
Who need findings closed out and a response drafted.
Dual-regime organisations
Operating across both NDIS and aged care.
Probably not a fit
If your only criterion is the lowest possible price, there are cheaper options and we will tell you so on the call.
NDIS registration questions, answered
01How long does NDIS registration take?
Most providers take three to six months from starting preparation to holding a certificate of registration. Certification pathways with several registration groups take longer. The largest variable is auditor availability, which is why we engage an Approved Quality Auditor early rather than at the end.
02Do I need to be registered to deliver NDIS supports?
It depends on the supports you deliver and how your participants' plans are managed. Some supports now require registration regardless. NDIS provider registration also opens you to agency-managed and plan-managed participants, which is most of the market. We confirm your specific position on the first call.
03What is the difference between verification and certification?
Verification applies to lower-risk, less complex supports and is assessed through a desktop review. Certification applies to higher-risk or more complex supports, is assessed against the NDIS Practice Standards Core Module plus any supplementary modules you trigger, and involves both a desktop review and a site audit. Certification requires substantially more preparation.
04How much does it cost?
Our fee is fixed and quoted in writing before work starts. Audit fees are separate and paid directly to your Approved Quality Auditor. They vary based on audit type, registration groups, staff numbers and sites. We help you get comparable quotes.
05Can't I just do it myself?
You can. Some providers do. What it costs you is time and rework, because the Commission will come back with requests for further information and each round adds weeks. If your time is worth more than the fee, use a consultant. If it is not, we will say so.
06Do you write the policies or do I?
We write them, mapped to your registration groups and the applicable practice standards, then work through them with you until they describe how your organisation actually operates. Policies that do not match practice get found at audit, because auditors ask staff to explain them.
07What happens if I fail my audit?
Audits return non-conformities rather than a simple pass or fail. We help you close them out and respond to your auditor. If your audit returns non-conformities, we work with you to close them at no additional cost.
08What happens after I'm registered?
Certification providers have a mid-term audit at around eighteen months, and registration renews on a three-year cycle. You will also need an NDIS registration variation if you add registration groups. We support all of it.
09Do you work outside Sydney?
Yes. We are Sydney based and work with providers across every state and territory.
10Do you handle aged care as well?
Yes. We support providers under the Aged Care Act 2024 and the strengthened Aged Care Quality Standards, and we hold ISO certification work for care providers as well. Many of our clients operate across more than one regime.
Find out where you stand in 15 minutes
On the call we will confirm which registration groups apply, which audit pathway you are on, a realistic timeline and what it will cost. You will leave with a clear picture whether you work with us or not.